Regional Consumer Rights Notice

Refunds and cancellations are handled according to our Refund & Cancellation Policy and applicable law. State-specific mandatory rights may apply.

Customers in the EU may have withdrawal rights for distance contracts. For custom digital content and services, exceptions to those rights may apply when you expressly consent to immediate performance or delivery and acknowledge the potential loss of withdrawal rights, where permitted by applicable law. At checkout, you are asked for that express consent before we begin preparing your custom reading.

Customers in the UK may have cancellation rights for online purchases. For digital content and services, where you request immediate preparation or delivery and acknowledge that cancellation rights may be lost where legally permitted, those rights may end once performance begins or the content is delivered. At checkout, you are asked for that express consent before we begin preparing your custom reading.

Federal and provincial consumer protection laws may apply to your purchase. Some rights cannot be excluded by these policies. For order issues, please contact hello@moonveilreflections.com. If you are located in Quebec and require assistance in French, please contact us at the same address. Targeted Quebec advertising and a localized Quebec checkout require additional legal review before launch.

Nothing in our policies excludes, restricts, or modifies any rights under the Australian Consumer Law. If a product or service fails to meet a non-excludable consumer guarantee, you may be entitled to a remedy.

Mandatory consumer rights under your local law override any conflicting wording in our website policies, where applicable.