Digital Delivery Policy

You are purchasing a custom digital tarot-inspired reading delivered as written content. We do not ship any physical goods and we do not charge shipping fees.

• By email to the address you provide at checkout;
• As a downloadable PDF or private download link;
• Through your customer account or order page on moonveilreflections.com.

Most readings are delivered within 1 hour to 3 days. Delivery begins after successful payment and once we have all the information needed to prepare your reading.

• Payment review or fraud-prevention checks;
• Incomplete or unclear customer question;
• Periods of high order volume;
• Technical issues, platform outages, or force majeure;
• Email deliverability problems or an incorrect email address.

• Confirm your email address is spelled correctly at checkout;
• Check your spam, junk, and promotions folders;
• Add hello@moonveilreflections.com to your contacts so it does not get filtered;
• Make sure your inbox is not full.

Email hello@moonveilreflections.com with your order number and the email used at checkout. We will resend, correct delivery, or — where applicable — apply our Refund & Cancellation Policy.

No physical product is shipped, so there are no shipping fees, customs charges, or physical returns.